News

Blanc Labs Inc. receives SOC 2 Type I certification

Posted on 9 February 20239 February 2023

Blanc Labs, a leader in enterprise-level digital transformations, today announced it has achieved SOC 2 Type I compliance as verified by the American Institute of Certified Public Accountants (AICPA). This third-party industry validation demonstrates to Blanc Labs’ current and future customers that the data stored with Blanc Labs is secure and compliant with industry leading standards.

The certification is the result of an extensive audit conducted by Prescient Assurance, a recognized leader in security and compliance attestation for B2B SaaS companies and service organizations controls worldwide. Blanc Labs’ IT infrastructure was evaluated according to the Security, Availability, Confidentiality, Processing Integrity and Privacy criteria established by the American Institute of Certified Public Accountants (AICPA) for Service Organizations also known as SSAE 18. By achieving an unqualified opinion on its SOC 2 Type I audit report, Blanc Labs has confirmed to customers that they manage their customer data with the most rigorous security and compliance protocols available.

“We are proud to receive this certification,” said Hamid Akbari, CEO of Blanc Labs. “This proves our commitment to providing our customers with the highest data security standard available today.”

SOC 2 Type I certification is an essential assurance for organizations operating in the digital space that their systems, processes, and operations meet the highest security standards. By obtaining SOC 2 certification, companies are able to demonstrate their commitment to implementing comprehensive security measures and protecting customer data. Furthermore, organizations that receive SOC 2 Type I certification also have the opportunity to increase customer confidence in their systems and processes.

“Our customers’ peace of mind regarding data security is our top priority,” added Akbari. “As a technology company focused on developing innovative solutions, we believe this certification reinforces our efforts to ensure that our financial services and healthcare customers can trust us with their most sensitive information.”

About Blanc Labs

Blanc Labs offers technology solutions that help enterprises become ready for the future. Blanc Labs has developed expertise and bespoke solutions in a wide variety of applications, including financial services, healthcare, enterprise productivity, and customer experience, to help companies rapidly deliver on their digital initiatives. Headquartered in Toronto, Blanc Labs serves the Americas through operations in Toronto, New York, Bogota, and Buenos Aires. For more information, visit www.blanclabs.com

News

Innovation Is The Key To Digitally Transform Financial Services

Posted on 8 November 20228 November 2022

In a world where customers are becoming increasingly demanding, we need to find new ways of meeting their needs. The only way to do this is through innovation.

In this Business Ninjas podcast, our CEO, Hamid Akbari, talks about how Blanc Labs helps financial services organizations evolve their technology to meet new customer needs and make the most of market opportunities.

For more information on how Blanc Labs can help with digital transformation, get in touch.

Articles

Customer Centricity As The Essence Of Digital Transformation

by Abhijit Chakravarty

Digital Transformation may well be one of the most overused terms among the C-Suite, business consultants, and the industry overall. It is an axiom that increasingly falls in the category of being painfully cliché, but the fact of the matter is that the term isn’t about digital technology. It’s less to do with technology and more about organizational transformation and change management with human capital at its core.

The fourth industrial revolution is all things Meta with its blurring lines between the real and digital worlds. Characterized by augmented reality (AR) and virtual reality (VR), it has created a fundamental shift in the way we will conduct business. The power now is truly in the hands of the new-age customer, who decides when, where, and how they will transact.

While the “customer is king” moniker has always been around, thanks to new research, we are now able to see exactly which factors in a digital transformation correlate with being a financially successful company, and why indeed, companies should care about digital transformation.

A recent study by Deloitte found that more digitally mature companies see higher gains in customer satisfaction, gross margin as well as long-term gains. With customers at the center of the digital transformation, more digital maturity can lead to better net revenue and net profit margin, as seen in the graphic below:

Why is this? The answer is that digitally mature companies can add value for their customers. Deloitte identified seven digital pivots, listed below, which successful organizations made, with customers at their center. As a result, they were more agile when it came to responding to customer demands (products and services), improving customer relations (being culturally relevant and bringing diversity and inclusion), or enhancing customer experience (seamless transition between mobile and in-person experience and 24/7 support). These successful enterprises were also able to adapt their business model and boost innovation.

Pivot 1: Flexible, secure infrastructure

Pivot 2: Data Mastery

Pivot 3: Digitally savvy, open talent networks

Pivot 4: Ecosystem engagement

Pivot 5: Intelligent workflows

Pivot 6: Unified Customer Experience

Pivot 7: Business model adaptability

The business and financial impact of a digital transformation centered around the customer is not lost on the C-suite either. Companies with higher digital maturity see benefits across cost reduction, increased sales, and better customer lifetime value. According to this report by KPMG, as many as 67% of CEOs agree that the agility provided by digital transformation is “the new currency of business; if we’re too slow, we will be bankrupt.”

Digital transformation’s real purpose is about empowering the server (business) and the served (customer). In coming years, we will see businesses re-imagining, growing, and transforming themselves by placing the digitally empowered demi-gods, a.k.a the customer, at the epicenter. The alternative, unfortunately, is worse.

At Blanc Labs, we understand that every organization’s needs are different. This is why we offer advisory and consulting services to understand your unique issues and get you started with your digital transformation journey. Book a discovery call with us to learn more.