Careers
Work with us
Healthcare | Enterprise Automation | Low Code Platforms

Low-Code Tools and Automation Power Minor Ailments Program for Pharmacists

November 3, 2023

Blanc Labs teamed up with Daylight Automation (acquired by Quadient) to enable the Minor Ailments service at a major Canadian pharmacy.聽 The team designed and deployed digital forms, automated workflows, and integrated with enterprise systems to power how pharmacists assess and treat 15 minor ailments at pharmacies across the country. This comes聽 at a critical inflection point for Canadians needing efficient access to healthcare services.

The client knew having pharmacists fill out a paper-form for each patient would not scale across their network and would create massive headaches for data integration, workflow management, payments & billing, and information security.

With Blanc Labs support, the Pharmacy rolled out a digital workflow solution that offers patients and pharmacists a much improved experience that eliminates extra steps, ensuring accurate and timely assessments, and treatment of minor ailments.

After 6-months of Minor Ailments Service in Ontario

244,630

Assessments Completed

250,150

Prescriptions for Minor Ailments

Benefits of our Solution Approach

Integrated Solution
Streamlined Data Collection
Improved Data Quality & Security
Superior Customer and Employee Experience
Real-Time Updates

Impact

How Blanc Labs transformed for Reliq Health Technologies
85%
Of All Community Pharmacies are Prescribing for Minor Ailments
8
Provinces Currently Allow Pharmacists to Prescribe for Minor Ailments
$42M +
Savings to Ontario with Pharmacists Treating for 3 Minor Ailments

A Transformative Approach to Primary Care

Given that pharmacists are the most accessible health care professionals, I think minor ailments prescribing will lead to an improved pharmacist-patient relationship and a more fulfilling professional career. As medication experts, pharmacists are trained and equipped with the knowledge to practice beyond classic dispensing activities.

Providing clinical services, which allow pharmacists to use their entire range of training, is the future of pharmacy.

When it comes to minor ailments prescribing, passionate pharmacists will be invaluable and I鈥檓 hopeful that a shift will occur where these types of services become the norm1.

Timothy Brady, Chair of Ontario Pharmacists Association

Related Insights

Financial Services
AI
Digital Transformation
Articles

Align, Assemble, Assure: A Framework for AI Adoption

May 09, 2024
Learn More

An in-depth guide for adopting and scaling AI in the enterprise using actionable and measurable steps.

Financial Services
Advisory Services
Artificial Intelligence
Articles

Blanc Labs Welcomes Two New Leaders to Advance AI Innovation and Enhance Tech Advisory Services for Financial Institutions Across North America

May 07, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Banking Automation
Enterprise Automation
Articles

Blanc Labs Partners with TCG Process to Integrate their Automation and Orchestration Platform and deliver Advanced Intelligent Workflow Automation to Financial Institutions

May 03, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Business Process Improvement
Enterprise Automation
Articles

BPI in Banking and Financial Services in the US & Canada

April 23, 2024
Learn More
Business Process Improvement in Financial Services in US & Canada

Banking and financial services are changing fast. Moving from old, paper methods to new, digital ones is key to staying in business. It’s important to think about how business process improvement (BPI) can help.

Financial Services
Banking Automation
Business Process Improvement
Articles

Business Process Improvement vs Business Process Reengineering聽

April 08, 2024
Learn More

Business process improvement vs. reengineering is a tough choice. In this guide, we help you choose between the two based on four factors.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist?聽

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology聽Architecture Whitepaper

February 13, 2024
Learn More

We鈥檝e developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother鈥檚 models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother鈥檚 models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Healthcare
FHIR
Healthcare
Case Studies

GenAI on 馃敟 (FHIR)

October 12, 2023
Read Now
Gen AI on FHIR

Blanc Labs developed an advanced healthcare interoperability application using GenAI and FHIR

Financial Services
Banking Automation
Enterprise Automation
Articles

4 Ways to Avoid A Failed Automation Journey聽

May 25, 2022
Learn More
Insight
Leadership
Articles

People, Processes & Business Practices

April 22, 2022
Learn More
Technology
AI
Digital Transformation
Articles

The Human Effects of Hyperautomation: Redefining processes and business models

January 31, 2022
Learn More
Financial Services
AI
Digital Transformation
Articles

Align, Assemble, Assure: A Framework for AI Adoption

May 09, 2024
Learn More

An in-depth guide for adopting and scaling AI in the enterprise using actionable and measurable steps.

Financial Services
Advisory Services
Artificial Intelligence
Articles

Blanc Labs Welcomes Two New Leaders to Advance AI Innovation and Enhance Tech Advisory Services for Financial Institutions Across North America

May 07, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Banking Automation
Enterprise Automation
Articles

Blanc Labs Partners with TCG Process to Integrate their Automation and Orchestration Platform and deliver Advanced Intelligent Workflow Automation to Financial Institutions

May 03, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Business Process Improvement
Enterprise Automation
Articles

BPI in Banking and Financial Services in the US & Canada

April 23, 2024
Learn More
Business Process Improvement in Financial Services in US & Canada

Banking and financial services are changing fast. Moving from old, paper methods to new, digital ones is key to staying in business. It’s important to think about how business process improvement (BPI) can help.

Financial Services
Banking Automation
Business Process Improvement
Articles

Business Process Improvement vs Business Process Reengineering聽

April 08, 2024
Learn More

Business process improvement vs. reengineering is a tough choice. In this guide, we help you choose between the two based on four factors.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist?聽

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology聽Architecture Whitepaper

February 13, 2024
Learn More

We鈥檝e developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother鈥檚 models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother鈥檚 models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Healthcare
FHIR
Healthcare
Case Studies

GenAI on 馃敟 (FHIR)

October 12, 2023
Read Now
Gen AI on FHIR

Blanc Labs developed an advanced healthcare interoperability application using GenAI and FHIR

Financial Services
Banking Automation
Enterprise Automation
Articles

4 Ways to Avoid A Failed Automation Journey聽

May 25, 2022
Learn More
Insight
Leadership
Articles

People, Processes & Business Practices

April 22, 2022
Learn More
Technology
AI
Digital Transformation
Articles

The Human Effects of Hyperautomation: Redefining processes and business models

January 31, 2022
Learn More
Financial Services
AI
Digital Transformation
Articles

Align, Assemble, Assure: A Framework for AI Adoption

May 09, 2024
Learn More

An in-depth guide for adopting and scaling AI in the enterprise using actionable and measurable steps.

Financial Services
Advisory Services
Artificial Intelligence
Articles

Blanc Labs Welcomes Two New Leaders to Advance AI Innovation and Enhance Tech Advisory Services for Financial Institutions Across North America

May 07, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Banking Automation
Enterprise Automation
Articles

Blanc Labs Partners with TCG Process to Integrate their Automation and Orchestration Platform and deliver Advanced Intelligent Workflow Automation to Financial Institutions

May 03, 2024
Learn More

Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

Financial Services
Business Process Improvement
Enterprise Automation
Articles

BPI in Banking and Financial Services in the US & Canada

April 23, 2024
Learn More
Business Process Improvement in Financial Services in US & Canada

Banking and financial services are changing fast. Moving from old, paper methods to new, digital ones is key to staying in business. It’s important to think about how business process improvement (BPI) can help.

Financial Services
Banking Automation
Business Process Improvement
Articles

Business Process Improvement vs Business Process Reengineering聽

April 08, 2024
Learn More

Business process improvement vs. reengineering is a tough choice. In this guide, we help you choose between the two based on four factors.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist?聽

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology聽Architecture Whitepaper

February 13, 2024
Learn More

We鈥檝e developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother鈥檚 models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother鈥檚 models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Healthcare
FHIR
Healthcare
Case Studies

GenAI on 馃敟 (FHIR)

October 12, 2023
Read Now
Gen AI on FHIR

Blanc Labs developed an advanced healthcare interoperability application using GenAI and FHIR

Financial Services
Banking Automation
Enterprise Automation
Articles

4 Ways to Avoid A Failed Automation Journey聽

May 25, 2022
Learn More
Insight
Leadership
Articles

People, Processes & Business Practices

April 22, 2022
Learn More
Technology
AI
Digital Transformation
Articles

The Human Effects of Hyperautomation: Redefining processes and business models

January 31, 2022
Learn More