Careers
Work with us
Category: Business Process Improvement

What is the role of a Business Process Improvement Specialist? 

Financial Services | Business Process Improvement

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Business Process Improvement Specialist in Canada

What is the role of a Business Process Improvement Specialist in Canada?

Business process improvement (BPI) involves analyzing current processes, identifying room for improvement, and redesigning processes to make them more efficient. The problem? Analyzing processes, using data to find inefficiencies, and redesigning and implementing processes with minimal disruption requires skill and experience. That’s where a business process improvement specialist steps in. 

You might tackle various challenges when working to improve your processes. According to Capgemini, the most prominent business process management challenges are functional silo culture and fragmented budgets. 

Redesigning processes while tackling these challenges can be overwhelming, but specialists are equipped with the experience needed to make the transition smoother. In this guide, we discuss the business process improvement workflow and how a specialist can make things easier for you.

The Need for Business Process Improvement before Automation

You’re investing in automation to improve business processes. Before you put money on the table, it’s vital to learn how this investment will impact your business’s efficiency and bottom line.

At its core, business process improvement is about driving efficiency and improving performance through streamlined operations. A critical analysis of business processes and workflows enables you to identify bottlenecks and inefficiencies, allowing you to focus efforts on automating the right processes.

Business process improvement is undeniably mission-critical to make your business future-ready, but it’s also important to:

  • Develop a competitive advantage: Prioritizing continuous improvement and standardizing processes can help build competitive advantages like cost leadership, differentiated products or services, better quality, scalability, and agility.
  • Improve efficiency: Zeroing in on processes you can automate or streamline improves efficiency and output. For example, you can use technologies like intelligent document processing (IDP) to streamline invoice processing. This frees up your finance team to focus on more strategic tasks like cash flow analysis.
  • Elevate customer experience: Modern customers have some ground rules. They want fast responses, consistent experiences, and personalized interactions. Modern lenders provide hassle-free digital experiences to SMB clients, where document collection is a single step and approvals take hours and not weeks.  

“The fact is that consistency on the most common customer journeys is an important predictor of overall customer experience and loyalty. Banks, for example, saw an exceptionally strong correlation between consistency on key customer journeys and overall performance in customer experience.”

The Three Cs of customer Satisfaction, McKinsey & Company

  • Foster a culture of innovation: Striving for continuous improvement encourages critical thinking, offers your team a platform for experimentation, and rewards innovation. For example, if you’re a financial institution trying to automate your loan origination process, a culture of innovation would encourage employees to take charge of every step, from process analysis to pilot implementation.

Business Process Improvement Workflow

Before you take the first step, see if you can get a business process improvement specialist on board.

Their experience and expertise go a long way in minimizing workflow disruption and efficiently designing and executing new workflows. With that in mind, let’s talk about how you can improve business processes.

Process Mapping

Process mapping involves creating a visual representation of your current business processes. You map every step, interaction, and decision point in your workflow from start to finish when mapping a process.

This map gives you a starting point to understand how the current process works. Identifying bottlenecks or ways to make a process more efficient is easier when you can view the process rather than just verbally discussing the steps in a process.

Root Cause Analysis

Time to play detective. Root cause analysis involves digging deeper into finding the underlying reasons behind a specific problem or inefficiency. For example, if you’re a financial company experiencing delays in processing customer payments, here’s what finding the root cause might look like:

  • Why are employees encountering difficulties processing the payments? Probably because employees are spending time fixing errors in payment records.
  • Why are there discrepancies in the payment records? Maybe the outdated system is causing technical problems or employees need more training.
  • Why are we using outdated systems and not investing in training? Lack of budget.

 

This is how root cause analysis takes you to a problem’s roots. In the example above, the finance team could request additional funds in the next quarter to invest in a system upgrade and training to process customer payments faster.

Blanc Labs’ Business Process Improvement Framework

Cause and Effect Analysis

Use techniques like fishbone or Ishikawa diagrams for a visual representation of the cause-and-effect relationship between factors impacting your business processes and problems.

Categorize problems into multiple buckets like people, processes, equipment, and external factors. This will help you gain insights into various elements that impact your business processes and prioritize the ones with the biggest positive impact.

Statistical Process Control

Numbers don’t lie — statistical process control (SPC) helps you understand your process through numbers. SPC enables you to identify trends, detect abnormalities in the process, and make data-driven decisions to improve your process.

Design of Experiments

Once you’ve identified a problem, you need a systematic and structured way to identify potential improvements and test them. Experimentation helps you do exactly that.

It’s the same as stress-testing your processes under various scenarios. You design an experiment, manipulate relevant variables, and measure their impact on the business process. This enables you to understand the impact of a change before you fully implement it, allowing you to minimize disruption.

How BPI and Intelligent Automation can improve the Borrowing Experience for Small Business Owners

BEFORE
AFTER

A Frustrating Lending Experience

Small business owner_loan approval

Alex applies for a loan with a traditional commercial lender to expand her cafe into a local chain. The onboarding process is frustrating and time-consuming, with lengthy paperwork and no guidance. The lender’s inaccurate reporting and static risk assessment results in conservative loan terms that fail to acknowledge her business’s recent growth and the positive trends in the local market. This jeopardizes Alex’s ability to secure an ideal property for her new location and erodes her confidence in the lender’s support for her business growth. Throughout the process, Alex experiences an impersonal service, devoid of the understanding and support crucial for an entrepreneur.

Small business owner_loan approval

A Transformative Lending Experience

Small business owner_lending

Six months later, Alex chooses a lender with a digital platform and automated loan decisioning for her next expansion. With streamlined onboarding, automated data extraction, and intelligent chatbot, the experience is transformative. Real-time updates, automated tracking, intelligent document processing, and dynamic risk assessment make loan processing efficient and user-friendly. Alex secures her loan promptly and finds the perfect location for her new café. The chatbot also offers personalized customer experience, making Alex feel valued.

Small business owner_lending

The Role of a Business Process Improvement Specialist

Process mapping, analysis, and re-engineering require a specialist. A specialist has the knowledge and experience required to minimize workflow disruption and effectively realize process efficiencies. Here’s how a business process improvement specialist helps:

Pain Point Discovery

Think of business process improvement specialists as Sherlock Holmes. They come in, zoom into your processes, and find pain points that hinder efficiency.

They don’t just observe. They conduct interviews and surveys, ask the right questions, and listen attentively to discover areas that are inefficient, error-prone, and not aligned with organizational goals. The discovery phase is vital — it sets the stage for targeted improvements.

Process Analysis

When the specialist finds room for improvement in a process, they pull up their sleeves and start dissecting it.

They map every step, decision point, and interaction in your process and use techniques like value stream mapping, data analysis, and flowcharting to take a closer look at how the process currently operates and where bottlenecks and inefficiencies lie. This lays the groundwork for informed and data-backed decision-making and process design.

Opportunity Analysis

Insights from process analysis equip the specialist to shift focus to opportunity analysis. They consider the benefits of addressing a pain point and improving the process versus the cost — do the monetary benefits of redesigning the process justify (and exceed) the cost of making those improvements?

Cost-benefit analysis requires input from multiple experts. For example, if a process redesign could improve customer experience, what would be the benefit, in monetary terms, of improved customer experience? The specialist might need insights from multiple teams like sales and accounting to understand the monetary impact.

They also consider the risks of redesigning the process. Will the redesign require significant changes? How long will it take the employees to get through the learning curve and achieve full efficiency? The specialist understands these risks and identifies ways to mitigate them.

Implementation Design

After factoring in the costs and risks associated with redesigning a process and verifying the viability of a process redesign, the specialist transitions into creating and implementing a more efficient process design.

The redesigned process might involve one or multiple changes like a more efficient workflow, new technology, or a redesigned organizational structure. For example, the specialist might use enterprise automation solutions to automate repetitive tasks, potentially multiplying your team’s productivity or include GenAI to enable the next level of customer service.

The specialist develops a detailed implementation plan including the details of redesign, clear timelines, responsibilities, and performance metrics. They collaborate with stakeholders during this phase to ensure buy-in and alignment with organizational objectives.

Business Process Improvement Integration

Process improvement isn’t a one-off activity. To truly reap the benefits of process improvement, the specialist must integrate the improvement initiatives into the organization’s culture.

The specialist can help you develop change management strategies to inculcate a culture rooted in continuous improvement; this is vital to engaging employees across the organization and encouraging them to contribute ideas that drive change.

For example, the specialist can train teams to build applications quickly using low-code platforms. This enables teams to solve problems independently and quickly. Of course, there are many ways to develop a culture of continuous improvement depending on factors like industry. For example, Bill Keen, CEO of Keen Wealth Advisors, explains:

“By owning mistakes and building processes to prevent the mistakes that do occur from happening again, you will build trust among your customers and a culture of continuous improvement among your staff.”

With training and efficient feedback mechanisms, you can sustain process improvements for a long time and ingrain them in your company’s DNA.

Business Process Improvement with Blanc Labs

We firmly believe that transformation happens over time and that process improvement is an ongoing journey. Our approach helps you practically redesign processes effectively and consistently, and in a way that fits your business’s unique needs.

Related Insights

Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

People & Culture
Business Process Improvement
Enterprise Automation
Articles

Meet David Liu: COE Lead, Process Improver, and Ramen Aficionado 

December 06, 2023
Learn More
David-Liu Profile_Blanc Labs

Meet our new BPI CoE Lead, David Liu! Learn about how he plans to craft efficient processes for enterprise customers and what inspires him to innovate.

Financial Services
AI
Enterprise Tech
Articles

The Keys to the Secret Garden: Unlocking the Potential of AI in the Enterprise

November 27, 2023
Learn More
Image of a garden

In this article, Dave Offierski explores the conditions to support enterprise AI adoption.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now
Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

People & Culture
Business Process Improvement
Enterprise Automation
Articles

Meet David Liu: COE Lead, Process Improver, and Ramen Aficionado 

December 06, 2023
Learn More
David-Liu Profile_Blanc Labs

Meet our new BPI CoE Lead, David Liu! Learn about how he plans to craft efficient processes for enterprise customers and what inspires him to innovate.

Financial Services
AI
Enterprise Tech
Articles

The Keys to the Secret Garden: Unlocking the Potential of AI in the Enterprise

November 27, 2023
Learn More
Image of a garden

In this article, Dave Offierski explores the conditions to support enterprise AI adoption.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now
Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

People & Culture
Business Process Improvement
Enterprise Automation
Articles

Meet David Liu: COE Lead, Process Improver, and Ramen Aficionado 

December 06, 2023
Learn More
David-Liu Profile_Blanc Labs

Meet our new BPI CoE Lead, David Liu! Learn about how he plans to craft efficient processes for enterprise customers and what inspires him to innovate.

Financial Services
AI
Enterprise Tech
Articles

The Keys to the Secret Garden: Unlocking the Potential of AI in the Enterprise

November 27, 2023
Learn More
Image of a garden

In this article, Dave Offierski explores the conditions to support enterprise AI adoption.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now

From Chaos to Clarity: Achieving Operational Excellence through Business Process Improvement

Financial Services | Business Process Improvement | Enterprise Automation

From Chaos to Clarity: Achieving Operational Excellence through Business Process Improvement

January 18, 2024
Business process improvement at work_Blanc Labs

Generative AI and Automation: Are you implementing them effectively?

The emergence of exponential technologies like Generative AI has sparked enthusiasm among companies and executives, who see the potential for enhancing operations and adding significant value to their businesses. In a PWC surveyÂą, 86% of U.S. executives projected AI’s transition into a ‘mainstream technology’ within their companies in 2021. Moreover, 25% of businesses utilizing AI anticipate revenue growth.

However, as highlighted by Gartner², a concerning 85% of AI projects ultimately fail to meet their expected business value. Among the numerous factors contributing to these shortcomings, common culprits include misaligned expectations, inadequate planning, and limited comprehension of the technology and its practical applications. When all these factors are considered, they collectively underscore a single underlying issue: an inadequate understanding of the process.

The Cost of No Change

Every business, regardless of its size or industry, operates within a complex web of processes. These processes, when left unoptimized, can lead to chaos, inefficiency, and missed opportunities. Employees may find themselves bogged down in manual tasks, information silos, and redundant workflows. Meanwhile, customers may experience reduced satisfaction due to prolonged or unclear processes and excessive touchpoints, potentially leading to attrition. This chaos not only hampers productivity but can also erode customer satisfaction and profitability.

 

¹ PricewaterhouseCoopers, “PWC 2022 AI Business Survey”, online: PwC
²“Gartner says nearly half of CIOs are planning to deploy artificial intelligence”, (13 February 2018), online: Gartner

Array’s researchÂł reveals alarming realities within organizations:

Financial Costs:

Inefficiencies cost 20-30% of revenue.

Time Costs: 

Employees lose 26% of their day to avoidable chores.

Recruitment Costs:

Each employee costs $4,129 and 42 days to be trained.

Amid these sobering statistics, businesses have adopted Business Process Improvement as a systematic, analytical approach to understanding, prioritizing, and measuring the impact of how to make their operations run more efficiently.

 

³Saunders, Dave, “How Much is Inefficiency Costing Your Business”, (19 November 2020), online: Electronic Data
Capture, Mobile Data Collection – Array Survey App

53% of IT decision-makers say that Cloud ERP (Enterprise Resource Planning) software is a worthwhile investment
Man working
50%
of companies spend up to $25 on each manually processed invoice
64%
of sales reps allocate their hours to non-revenue tasks
30%
of specialist IT time is consumed by basic, low-level activities

Download the Full Whitepaper

From Chaos to Clarity_Business Process Improvement_Blanc Labs

Our teams have compiled insights and best practices in this practical and outcome focused whitepaper.  Our learnings are based on numerous successful client engagements, research, and industry partners.

Business leaders seeking practical advice to advance their BPI capabilities will find value in the topics covered in the whitepaper.  These include:

  • A step-by-step approach on how to conduct Business Process Improvement within an enterprise operating environment
  • Practical implications of using Business Process Improvement with Intelligent Automation
  • Case Studies on the successful use of Business Process Improvement in mid-sized to enterprise organizations

 

From Chaos to Clarity

 

You consent to receive communication from Blanc Labs by providing us with your contact information. You can unsubscribe at any time. Please review our Privacy Policy for further details. 

Authors:

Luciano Lera Bossi
Luciano Lera Bossi
BPI & Intelligent Automation Lead

“Our commitment is to evolve your business processes in a way that’s both data-driven and adaptable, fostering an environment where continuous improvement is the norm, and each step leads to a more effective and empowering operational experience.”

David Liu
David Liu
Lead-CoE Consultant

“In the race for growth, inefficiencies hold companies back. Success unfolds in continuous refinement—where processes evolve, innovation thrives, and excellence becomes ingrained.”

Meet David Liu: COE Lead, Process Improver, and Ramen Aficionado 

People & Culture | Business Process Improvement | Enterprise Automation

Meet David Liu: COE Lead, Process Improver, and Ramen Aficionado 

December 6, 2023
David-Liu Profile_Blanc Labs

Say hello to David Liu, our new BPI CoE Lead! He’s the kind of guy who’s just as excited about diving into complex enterprise processes as he is about making a bowl of handmade ramen (his absolute favourite). His insatiable curiosity propels him to delve deep into the essence “why?”, and an expert at finding ways to enhance and elevate outcomes.

David’s been on quite a journey for the past three months, settling into his new life in Canada and shaking things up here at Blanc Labs. We sat down with him to find out more about his experience and discover what fuels his passion to understand the inner mechanisms of both professional landscapes and culinary delights.

Six Questions with David Liu

Welcome to Canada and to Blanc Labs! How have your first 90 days been?

Wow, these past months have been quite the ride, packed with trust-building, blending into new cultures, and loads of personal and professional growth. Shortly after my onboarding, our team kicked off a fairly large Business Process Improvement (BPI) project and and formalizing the BPI practice within Blanc Labs has been a great experience. Each step of this has been a building block for me.

As someone who recently moved from Hong Kong, I’ll admit, I had my doubts about adapting to a whole new workplace culture. But the moment I stepped into Blanc Labs, the team made me feel right at home. They handed me the reins, offering the freedom and trust that allowed me to make a significant impact around here.

Any standout moment that you’d like to tell us about?

One standout moment was a business trip to Vancouver, where I conducted an on-site process assessment for a client. This firsthand experience not only deepened my understanding of client needs but also helped me form close relationships. With the collaboration of experts from different areas at Blanc Labs, we successfully delivered our first BPI project, receiving recognition from the client—an auspicious start for the BPI practice.

What attracted you to Blanc Labs in the first place, and why did you choose to join at this point in your career?

Blanc Labs provides a dynamic, startup-like environment with daily challenges, which I find invigorating. The rapid pace and expansive growth opportunities align with my career goals. More importantly, the shared vision on business process improvement during the interview resonated with me, making it an easy decision to join a team that values innovation and is willing to take risks.

What makes Business Process Improvement such an interesting area of work for you?

My career in the process-related field comes from a simple desire—to streamline processes and make everyone’s work easier. Growing up, my curiosity about how things work, be it a restaurant kitchen or a car engine, fueled my interest in operations behind businesses. This fascination deepened as I came across more slow processes in daily life. That’s when I knew I wanted to pursue consulting and specialize in business process improvement.

How do you envision the future of BPI, and what challenges do you foresee?

Even as I envision an automated future where most tasks are streamlined, I believe human intervention will remain crucial in customer-facing roles and creative industries. Because of automation, there is a concern about potential job loss. Post-improvement initiatives, companies must consider upskilling employees or transitioning them into roles that leverage human intervention, like customer-facing roles, to maintain value addition.

And finally, what according to you, makes a Business Process Improvement project successful?

I like to think of a successful BPI project as a well-made bowl of ramen—

The flavorful broth needs a long time to boil bones and meat until they blend well for a rich flavor. This is like the experience needed for a good BPI project. Finding issues and understanding process problems takes years of practice and dedication.

The Tare, though a small part in ramen, has a big impact on the noodle’s taste, determining the overall flavor. It’s similar to the goal in a BPI project. A goals acts as the guiding star throughout, leading us to the expected business outcome. A BPI project without a clear goal is like ramen without Tare—it lacks flavor and excitement.

The type of flour used in making noodles is comparable to the tools and methodologies employed in the analysis. Meanwhile, the texture and thickness of the noodles resemble the direction of the analysis. For a successful BPI project, leveraging experience to select the most suitable tools and methodologies is crucial. This strategic choice ensures accurate analysis, aligning with the project’s goals effectively.

In ramen, oils and fats serve to enrich the broth’s flavor, adding complexity to the overall taste. Similarly, in the realm of BPI, user education plays a vital role. If users are not well-informed about the new process, they may prefer the original one, rendering the efforts of the entire project futile.

Finally, the toppings on the ramen symbolize the selection of technologies. Just as there can be an infinite combination of toppings in ramen, choosing the right set is essential to enhance the overall flavor. Similarly, in a BPI project, technologies act like toppings strategically added to enrich the final product.

 

David Liu_Ramen Process_Blanc Labs

David Liu’s Ramen Making Process

“Ramen is my go-to favorite, and exploring great ramen spots in downtown Toronto has been so much fun. Now, a quick heads-up—I’m not a pro chef, just a big ramen fan who enjoys watching ramen videos online.

So, here’s how you make it. First off, you start with making the broth. Boil stuff like bones, meat, and extra flavors to get a yummy base for your ramen.

Then comes the Tare, which is the seasoning. It’s usually made with soy sauce, salt, or miso. You mix it into the broth to amp up the flavor.

Next is making the noodles. Mix flour with water (sometimes carbonated water), stretch the dough, and cut it into noodles.

To make the broth richer, add some fats and oils. It gives the ramen that extra deliciousness.

Finally, to make it look cool and taste even better, add toppings like pork, seaweed, bamboo shoots on top of the noodles and broth. It’s like the cherry on top, making your ramen not just tasty but also a feast for the eyes.”

Feeling inspired by David’s journey? Want to supercharge your own business processes? Whether you’re craving insights on enhancing workflows or simply curious about David’s favorite ramen spots, he’s your go-to person! Reach out to David at davidl@blanclabs.com.

Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now
Financial Services
AI
Banking Automation
Articles

Banking Automation: The Complete Guide

April 06, 2023
Learn More
Financial Services
Digital Banking
IDP
Company News

thirdstream and Blanc Labs collaborating to bring intelligent document processing to financial institutions

October 25, 2022
Learn More
Financial Services
Banking Automation
Digital Transformation
Articles

Challenges in Digital Lending

May 12, 2022
Learn More
Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now
Financial Services
AI
Banking Automation
Articles

Banking Automation: The Complete Guide

April 06, 2023
Learn More
Financial Services
Digital Banking
IDP
Company News

thirdstream and Blanc Labs collaborating to bring intelligent document processing to financial institutions

October 25, 2022
Learn More
Financial Services
Banking Automation
Digital Transformation
Articles

Challenges in Digital Lending

May 12, 2022
Learn More
Financial Services
Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
Open Banking
Financial Services

Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
Articles

These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
Integrations
Services
Case Studies

Blanc Labs Expedites the Development of Mortgage Product for Canada’s Top Brokerage

September 27, 2023
Read Now
Financial Services
AI
Banking Automation
Articles

Banking Automation: The Complete Guide

April 06, 2023
Learn More
Financial Services
Digital Banking
IDP
Company News

thirdstream and Blanc Labs collaborating to bring intelligent document processing to financial institutions

October 25, 2022
Learn More
Financial Services
Banking Automation
Digital Transformation
Articles

Challenges in Digital Lending

May 12, 2022
Learn More