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How Open Banking Will Empower Small Businesses in Canada

Financial Services | Consumer Driven Banking | Open Banking

How Open Banking Will Empower Small Businesses in Canada

June 6, 2024
small business owners benefitting from open banking technology

As the old saying goes, “cash is king” and with 85% of business owners saying they’re looking for faster and easier access to capital, it seems like this is still truer than ever in today’s economy. Factors like high inflation and slow lending processes are making it harder for small businesses to access growth and operating capital, while needing to respond to challenges and opportunities in an ever-evolving business landscape. Open Banking can help address some of these challenges. In this guide, we discuss how.

What is Keeping Small Businesses From the Capital They Need?

To understand how open banking helps small businesses access capital faster, we need to look at the challenges they currently face.

Margins Under Pressure

Small businesses find accessing capital difficult when lenders tighten their belts or become risk-averse. An unfavorable credit market can result from multiple factors, such as high interest rates or a global financial crisis.

Inflation is a major contributor to tightening the credit market. It increases the cost of labor, raw materials, and operating expenses. In fact, 49% of respondents cited the cost of goods as the biggest inflation-related concern in an Equifax survey.

If small businesses can’t pass on the increased costs to customers because of competitive pressures or customer resistance, inflation can put pressure on profit margins. This translates to a lower net income percentage and cash generation—banks don’t like to see either when lending to a business.

Slow Lending Processes

Banks require applicants to submit tax returns, financial assets, a business plan, and various other documents. Excessive paperwork leaves room for errors and missing information. This is a major reason small businesses don’t get loan approval and are often hesitant to apply at all.

Stringent Know Your Customer (KYC) checks and rigorous anti-money laundering regulations significantly slow down loan approvals. Banks in Canada take risk assessment seriously. While there’s a good reason for it, analyzing credit history, projecting cash flows, and valuing collateral take time.

Even after going through the process, the number of small businesses that secure funding is often as low as 13.5%. Moreover, applicants who do make it through the approval phase might receive approval for an amount lower than requested.

Lack of Complete Information

Banks often don’t receive complete information from applicants. This can skew their decisions. For example, an applicant’s business might have changed significantly since they filed their last return.

Suppose your business recently secured a huge long-term contract with a multinational corporation. The bank might not see it on your previous return and won’t factor it into their assessment. That’s why banks need access to real-time data when making a lending decision.

Some banks rely on the borrower’s personal credit score to make lending decisions. This means you may find getting loan approval more difficult if you belong to Black or Hispanic communities where low credit scores and credit invisibility are common.

How will Open Banking Technology Transform the Lending Process?

Open banking, or “consumer-driven banking,” is about to revolutionize how small businesses secure debt capital. A whitepaper by Equifax explains:

“Two use cases stand out among those lenders already using Open Banking: payment initiation and more accurate consumer lending decisions. Not far behind, at 24%, are organizations that are using Open Banking to improve estimation or verification of consumer income.”

Open banking is not available in Canada yet, but work is underway to implement it as soon as possible. Open banking will transform the lending process in the following ways, making it easier for small businesses to access debt capital from financial institutions.

Easy Access to Data for Lenders and Small Businesses

Banks rely on financial data to make lending decisions. Open banking does a great job of mobilizing financial data, and here’s how it helps both small businesses and lenders:

Offers Banks a Thorough Credit Picture

Open banking technology connects small businesses and financial institutions via a third-party provider—usually fintech companies and alternative lenders. Third-party providers have access to a wealth of financial information, including transaction history, income, and the applicant’s creditworthiness. This gives lenders ample data to assess a loan application.

Third-party apps use application programming interfaces (APIs) to access real-time financial data from multiple sources, including the applicant’s bank account. This eliminates the need for manual documentation and verification, minimizes administrative load, and streamlines the lending process.

Drives Fairer Outcomes for Applicants With Low Credit Visibility

Access to more accurate data also drives fairer outcomes for a diverse range of applicants. This is especially important for Canada, where 12.2% of small business owners or primary decision-makers belong to a visible minority.

Many of these owners, especially those who recently migrated to Canada, don’t have enough financial history that banks can use to assess their creditworthiness. Open banking can help these applicants by enabling them to supplement loan credit checks with transaction data.

Enables Small Businesses to Seek Funding More Strategically

Open banking products give small businesses a holistic view of their financial position. For example, small businesses can monitor their cash flows and profitability during times of economic turmoil and apply for a loan once their financial statements project greater resilience.

In countries where open banking has already been implemented, businesses have realized various benefits, including greater visibility over cash flow. The UK’s Open Banking Implementation Entity interviewed 900 SMEs, of which 77% reported that open banking provided them with better visibility of their financial position.

Streamlined Application and Approval Process

Funding that doesn’t arrive on time is often futile. If you need access to quick cash during a high-growth phase or cash crunch, you probably don’t want to wait weeks until, and if, the lender approves your application. Not to mention, the loan application process itself could take up to a week, depending on the lender you’re dealing with.

Open banking automates various tasks in the lending process, such as:

Customer Data Aggregation

Open banking APIs enable applicants to share financial data with the lender via the open banking app. There’s no need for applicants to submit documents and statements manually. Once data flows in through the API, advanced data analytics tools and algorithms categorize, structure, and analyze the data to assess creditworthiness.

Cash Flow Analysis

Your cash flow statement may give lenders an idea of your business’s ability to generate cash. However, analyzing the sources and applications of cash using a cash flow statement requires manual work.

Instead of manually going through the cash flow statement, lenders can run the data through an algorithm or data analytics tool. They can apply advanced data analytics techniques to customer’s cash flow data sourced through open banking to understand the customer’s sources of income, recurring expenses, and spending habits.

Integration with Loan Origination Systems

Open banking enables seamless integration with the lenders’ loan origination systems, facilitating automated data transfer. This means underwriters, loan officers, and decision-makers have all the data they need readily available, resulting in faster approvals.

Greater Transparency and Competition

Here’s how open banking enhances transparency and competition: 

Makes  Shopping for Loans Easier 

Open banking offers small businesses greater transparency over prevailing rates.  With better data portabilitybusiness owners could use a third-party  app to compare interest rates, terms, and features of a loan product across multiple lenders without having to approach them individually. 

Increases Efficiency and Innovation 

Open banking levels the playing field by lowering the entry barrier for new financial services startups. Open banking has been instrumental in facilitating new lending models like peer-to-peer (P2P) lending platforms and digital lending marketplaces where you can explore a wide range of financing options. 

 

Open Banking for Small Businesses: Immediate and Long-Term Benefits

Here are some benefits of open banking for small businesses: 

Faster Access to Capital

Small businesses often face various challenges when accessing traditional financing options like bank loans, thanks to stringent eligibility criteria and lengthy approval processes. According to Ellie Mae, the average time to close a loan from the day of application to the disbursement of funds is 52 days. 

Open banking makes it easier for small businesses to access capital via alternative financing options. Countries that have already implemented open banking are seeing massive benefits. For example, Infosys built an open banking solution for a non-banking financial company (NBFC) in India. The solution helped the NBGC disburse funds faster while remaining 100% compliant. 

Helps Build Long-Term Financial Fortitude

Financial prudence offers various long-term benefits. Many small businesses aren’t profitable and deal with cash flow challenges. Using open banking solutions to track financial data across multiple accounts can add financial fortitude to your business, which is critical to getting the best loan terms and quick approval. 

Open banking software can even help reduce costs. A survey reveals that open banking helps businesses save up to 150 hours and 36 minutes each year—a little over four full working weeks. This translates to greater profitability and favorable changes in key metrics like the interest coverage ratio, eventually improving the odds of getting a loan approved. 

Tailored Financial Products

Open banking offers personalized financial products and services that cater to a small business’s specific needs. 

Suppose a small business uses an open banking app that monitors the business’s cash flow. The app keeps forecasting cash flows in real-time and alerts you when it sees a possible cash crunch coming. 

It also recommends a working capital loan, a list of lenders offering great terms, and a repayment schedule so the business owner or decision-maker can understand the impact on cash flows. 

Fosters Innovation and Competition

Greater access to financial data gives fintechs the ammunition to develop unique solutions and  tailored offerings that address specific needs insmall business finance. 

Mastercard is already making strides towards innovating unique solutions. The company has partnered with payments platform Dwolla to help users securely send funds without sharing account or routing numbers. 

It’s also collaborating with the fintech company Jack Henry, which services small community and regional banks, to provide account holders with the ability to see all of their financial information across multiple accounts (including those outside their primary financial institution) in one place. 

 The UK has already seen a massive range of innovative solutions powered by open banking. For example, the UK has apps to help people easily pay tax—the UK government received over £10.5 billion in taxes through open banking payments, according to a report by the Joint Regulatory Oversight Committee published in February 2023. 

Empowers Customers

One of the most significant aspects of open banking is customer empowerment. Open banking promotes transparency and accountability in the financial ecosystem by putting control of data into the customers’ hands and letting them decide whether they want to share their data with a third party. Customers can choose to share data with lenders that offer the most competitive loan terms, driving competition among lenders. 

Open Banking Strategy and Implementation 

Financial Institutions can benefit significantly from creating an open banking ecosystem for small and medium-sized businesses.  The global impact potential of Open Banking adoption across all sectors of banking  has been estimated at between 1 and 5 % of GDP according to McKinsey. But getting started can be challenging. To ensure a successful outcome, a strategic and methodical approach is crucial. Here are some key steps to effectively implement open banking for your institution: 

  1. Define Clear Use Cases: Start by identifying customer’s needs and how open banking can enhance your current SMB service offerings. Evaluate how these initiatives align with your overall business strategy in unlocking new opportunities for growth.  
  2. Develop a Partnership Roadmap: Open banking is an ecosystem that thrives on collaboration. Map out potential partnerships with other financial institutions and third parties. Focus on enhancing data utilization and creating customer offerings. While choosing partners, make sure they align with your technology capabilities and business goals.  
  3. Standardize and Manage APIs: APIs should be managed with a comprehensive framework which includes protocols for access, security, maintenance, and governance. This framework will be critical in ensuring that your open banking ecosystem runs smoothly and securely, which complying to data protection standards.  

Are you ready to implement Open Banking Technology?

Partner with Blanc Labs to build an open banking platform or solution that will help you innovate, stay ahead of the curve, and thrive as the open banking ecosystem matures.  

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Key Insights on Consumer Driven Banking in Canada

 

 

 

Key Insights on Consumer Driven Banking in Canada 2024

Key Insights on Consumer Driven Banking in Canada 2024

Blanc Labs has been a strong supporter of open banking, recognizing the multiple benefits it can bring for Canadian banking customers, as well as opportunities for innovation and competition in the financial services industry. Following the positive announcement of the Fall Economic Update in November 2023, where the federal government revealed its plan to introduce an open banking framework in 2024, Blanc Labs decided to conduct a survey in collaboration with the Canadian Lenders Association (CLA)—a not-for-profit body that represents 300 Canadian banks and fintechs—to get a better understanding of the priorities and pain points of the financial services sector related to open banking policy and to provide feedback to the Department of Finance before Budget 2024.

 

 

The survey was conducted among the Open Finance Roundtable, which is composed of fintechs, banks, card providers, consulting companies and research agencies, and received 32 responses. Here are some of the key highlights from the survey.

Blanc Labs has been a strong supporter of open banking, recognizing the multiple benefits it can bring for Canadian banking customers, as well as opportunities for innovation and competition in the financial services industry. Following the positive announcement of the Fall Economic Update in November 2023, where the federal government revealed its plan to introduce an open banking framework in 2024, Blanc Labs decided to conduct a survey in collaboration with the Canadian Lenders Association (CLA)—a not-for-profit body that represents 300 Canadian banks and fintechs—to get a better understanding of the priorities and pain points of the financial services sector related to open banking policy and to provide feedback to the Department of Finance before Budget 2024.

 

 

The survey was conducted among the Open Finance Roundtable, which is composed of fintechs, banks, card providers, consulting companies and research agencies, and received 32 responses. Here are some of the key highlights from the survey.

Insights Summary

Insights Summary

Open Banking matters to a diverse group of stakeholders

The questionnaire responses came from a broad cross section of participants showing a diversity of perspectives related to Open Banking.

The largest groups of respondents identified as FinTechs and Federally Regulated Financial Institutions.

We also heard from Commercial and Alternative Lenders, Payments Services Providers, Technology Services Providers and Consulting /Law Firms.

This group is bullish on Open Banking, and ready for it

63% were Positive to Very Positive in their reaction to Consumer Directed Banking being highlighted as a priority in the Federal Government 2023 Fall Economic Update.

87.5% believe Consumer Driven Finance/Open Banking will be Impactful or Very Impactful to their core business offerings, customer experience and growth strategy.

Just under 75% of respondents said they are strategically ready for open banking.

From a technology readiness perspective, 68% said they are Ready or Very Ready to move forward with Open Banking. This could include having adopted Open API Standards, working with an Open Banking Utility like Flinks, and building products and services that promote financial data portability.

Interested in learning more about Open Banking readiness from a technology perspective? Blanc Labs has created a free resource on Open Banking Technology Architecture.

 

Open Banking will deliver on its core promises

Benefit Banking Customers

90% believe that Open Banking will allow Canadians to have greater access to innovative products & services and help them achieve better financial outcomes.

Promote Competition

90% agree or strongly agree that consumer driven banking will enhance competition within the financial sector.

Consumer Driven Banking is bigger than Open Banking

97% of respondents said Payments Modernization is an important component to realize the positive impacts of a Consumer Driven Banking. Initiatives such as adopting Real-Time Payments and making changes to our payments landscape cannot take a backseat to Open Banking.

Fair Access and Transparency are ‘Must Haves’

Over œ of respondents said Fair Access to Financial Infrastructure is the most important factor to promote a level playing field amongst ecosystem participants.

78% feel that it is important to have regular Public Reporting on Concentration and Competition in terms of how Consumer Driven Banking initiatives get rolled out in Canada.

Open Banking in Canada in 2024 and Beyond

Findings from the Blanc Labs x Canadian Lenders Association (CLA) survey underscores the enthusiasm and readiness of a diverse range of industry stakeholders towards the adoption of open banking, as well as a collective recognition of the potential benefits it holds for consumers and businesses alike.

With a majority expressing confidence in the impact of open banking on their core business offerings and growth strategies, coupled with a strong belief in the industry’s ability to deliver safer access to innovative financial products and services, the stage is set for a transformative shift in Canada’s financial landscape.

 

Blanc Labs is a trusted partner to forward-thinking financial services companies. Learn more about how we can assist your organization in shaping your open banking technology strategy and implementation.

Winning the Open Banking Race: A Challenger’s Path to Entering the Ecosystem Economy

Financial Services | Consumer Driven Banking | Open Banking

Winning the Open Banking Race: A Challenger’s Path to Entering the Ecosystem Economy

February 5, 2024
Winning the Open Banking Race_Consumer driven banking_Blanc Labs

Capitalizing on the Open Banking Opportunity

This whitepaper provides a practical path to adopting open banking for banks and financial services institutions. It describes the steps that successful early adopters have taken in the process of forming their open banking strategy and executing on it, while balancing the risks and unknowns in markets where regulatory direction was still being formed.

This whitepaper covers:

  • Understanding Open Banking: What is it and What is the Opportunity
  • Building a Business Case for Open Banking Enablement
  • Governance Models
  • Technology Strategies for Open Banking
  • The Ecosystem Approach for Financial Services

Many of our clients understand that consumer directed finance represents a significant shift in how value will be created and distributed between FI’s and consumers.   Knowing how to get started can be daunting and this whitepaper contains recommendations for a “no regrets” approach to make progress when clear guidelines are not yet defined.

The open banking opportunity:

61% workers who say that the introduction of AI has improved productivity.
96% error reduction rate in loan application processing
Building the Business Case for Digital Transformation
$77 billion
the value of open banking transactions worldwideÂč
20%
the increase in Canadian customers’ willingness to share data with big tech firms since 2020ÂČ
65%
of Canadian SMBs feel positive about seamlessly sharing financial data between banks and authorized third partiesÂł

Download the full whitepaper for:

✅ A practical path to adopting open banking
✅ Steps you can take in forming an open banking strategy and executing on it
✅ Technology strategy, monetization, governance models for open banking

Open Banking whitepaper cover

Winning the Open Banking Race whitepaper LP Web

Winning the Open Banking Race whitepaper – Feb 2024 Landing page web created in Feb 2024 https://blanclabs.com/insights/winning-the-open-banking-race-consumer-driven-finance

Name

Get in touch

David Offierski
VP of Partnerships & Open Banking Lead

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These are not your grandmother’s models: the impact of LLM’s on Document Processing

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These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

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Digital Banking
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Open Banking in Canada: How Banks and Customers Can Benefit

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How Open Banking Will Empower Small Businesses in Canada

June 06, 2024
Learn More
small business owners benefitting from open banking technology

With 85% of business owners seeking faster access to capital in today’s challenging economy, Open Banking offers a way out. This guide explores how it addresses issues like high inflation and slow lending processes, aiding small businesses in navigating the evolving landscape.

Financial Services
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Digital Transformation
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Align, Assemble, Assure: A Framework for AI Adoption

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Advisory Services
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Blanc Labs Welcomes Two New Leaders to Advance AI Innovation and Enhance Tech Advisory Services for Financial Institutions Across North America

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Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

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Blanc Labs Partners with TCG Process to Integrate their Automation and Orchestration Platform and deliver Advanced Intelligent Workflow Automation to Financial Institutions

May 03, 2024
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Blanc Labs and TCG Process have partnered to transform lending operations with innovative automation solutions, using the DocProStar platform to enhance efficiency, compliance, and customer satisfaction in the Canadian lending market.

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Business Process Improvement
Enterprise Automation
Articles

BPI in Banking and Financial Services in the US & Canada

April 23, 2024
Learn More
Business Process Improvement in Financial Services in US & Canada

Banking and financial services are changing fast. Moving from old, paper methods to new, digital ones is key to staying in business. It’s important to think about how business process improvement (BPI) can help.

Financial Services
Banking Automation
Business Process Improvement
Articles

Business Process Improvement vs Business Process Reengineering 

April 08, 2024
Learn More

Business process improvement vs. reengineering is a tough choice. In this guide, we help you choose between the two based on four factors.

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Business Process Improvement
Articles

What is the role of a Business Process Improvement Specialist? 

February 16, 2024
Learn More
Business Process Improvement Specialist in Canada

A business process improvement specialist identifies bottlenecks and inefficiencies in your workflows, allowing you to focus efforts on automating the right processes.

Financial Services
API Management
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Open Banking Technology Architecture Whitepaper

February 13, 2024
Learn More

We’ve developed this resource to help technical teams adopt an Open Banking approach by explaining a high-level solution architecture that is organization agnostic.

Insight
AI
Enterprise Automation
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These are not your grandmother’s models: the impact of LLM’s on Document Processing

January 22, 2024
Learn More
These are not your grandmother’s models: the impact of Large Language Models on Document Processing

Explore the transformative influence of large language models (LLMs) on document processing in this insightful article. Discover how these cutting-edge models are reshaping traditional approaches, unlocking new possibilities in data analysis, and revolutionizing the way we interact with information.

Financial Services
API Management
Digital Banking
Articles

Finding the right API Management Platform

November 03, 2022
Learn More
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5 Factors to Evaluate Open Banking Readiness in Canada

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Open Banking in Canada: How Banks and Customers Can Benefit

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