Use Case
RECRUITMENT
Business challenge Contract Administration process was highly complex due to:
- 10 different document types
- Need to navigate through multiple screens, applications, and systems.
- 10% volume rework
- 7 checklists used for checking quality
- 5 workforces and 11 companies with different legal agreements
- The amount of manual processes had the potential to cause delays and/or errors in labor contract generation
Solution
- CONFIGURE DOCUMENTS ACCORDING TO INFORMATION EXTRACTED FROM LOCAL ERP SYSTEM
- GENERATE OTHER DOCUMENTS WITH THE INFORMATION ALLOCATED IN GLOBAL ERP
- ACCESS TO DOCUMENTS FOLDER AND PREPARE MARGINS, FORMAT, FONTS, SPACES # COPIES REQUIRED AND PRINT
KPI Achieved
5
FTE´S REDEPLOYED
100%
ACCURACY
70%
PROCESS EFFICIENCY
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