Use Case

MORTGAGE RENEWAL PROCESSING

Business challenge

The Lending department of a Canadian Bank engaged Blanc Labs for automation of manual and repetitive tasks in the following workflow:

  • RECEIVING LOAN RENEWAL REQUEST SUBMITTED BY CLIENTS FROM CMS PORTAL
  • VALIDATE THE DATA AND ENTER CLIENT INFORMATION INTO ERP SYSTEM
  • GENERATE LOAN AGREEMENT DOCUMENTS TO BE DIGITALLY SIGNED BY CLIENTS
  • RECEIVE THE DIGITALLY SIGNED DOCUMENTS FROM THE CLIENT AND INITIATE LOAN APPROVAL
Reviewing documents.
A family moving into a new place.

KPI Achieved

$55

COST SAVING

73%

CYCLE TIME
REDUCTION

96%

ERROR RATE
REDUCTION

98%

ACCURACY

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