Use Case
Mortgage Renewal Processing
Business challenge
The Lending department of a Canadian Bank engaged Blanc Labs for automation of manual and repetitive tasks in the following workflow:
- Receiving loan renewal request submitted by clients from CMS Portal
- Validate the data and Enter client information into ERP system
- Generate loan agreement documents to be digitally signed by clients
- Receive the digitally signed documents from the client and initiate loan approval
Implementation
- In a quick timeframe, the BL team held a workshop with the client SME's to analyze the process candidates for automation
- BL's certified RPA development team implemented, tested, and operationalized the robots to automate the targeted tasks in the lending workflow
- An on-prem version of UiPath Orchestrator was implemented in the bank's infrastructure
- BL is currently assessing the scale-up of the client's RPA program
KPI Achieved
$55
Cost Saving
73%
Cycle Time
Reduction
96%
Error Rate
Reduction
98%
Accuracy
Interested in hearing how we can accelerate your digital transformation?