Use Case

Mortgage Renewal Processing

Business challenge

The Lending department of a Canadian Bank engaged Blanc Labs for automation of manual and repetitive tasks in the following workflow: 

  • Receiving loan renewal request submitted by clients from CMS Portal
  • Validate the data and Enter client information into ERP system
  • Generate loan agreement documents to be digitally signed by clients
  • Receive the digitally signed documents from the client and initiate loan approval
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KPI Achieved

$55

Cost Saving

73%

Cycle Time
Reduction

96%

Error Rate
Reduction

98%

Accuracy

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