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A great digital experience is what your customers want—from seamless onboarding, to intuitive interfaces, to effortless self-service and support. No one wants to hunt for information or get pushed offline into a complex and convoluted process. While many organizations are digitizing at rapid speed, others are falling behind. According to Forbes, 84% of companies fail...
Tales of riches related to Bitcoin speculation have taken the media by storm last year, simultaneously helping blockchain discussions move from virtual water coolers to boardrooms. Yet our conversations with business decision-makers show that most executives today are unfamiliar with blockchain technologies, their key benefits, risks and potential applications. This is reflected in the data:...